Terms & Conditions

Effective Date: August 1, 2026

Welcome to the website of Kastle Communities, LLC (“Kastle Communities,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of the Kastle Communities website (the “Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

ABOUT KASTLE COMMUNITIES

Kastle Communities, LLC was founded in 2015 by Tamara Y. Johnson and April L. Finley.

The company was created from a shared passion for serving individuals with compassion, dignity, and respect.

Kastle Communities provides compassionate care and individualized support for adults living in Adult Family Homes. Our philosophy is based on seeing the person, not simply the need, and creating safe, supportive home environments where individuals can feel valued, encouraged, and empowered to live meaningful lives.

The Website provides information about our services, homes, employment opportunities, and methods of contacting our team.

PURPOSE OF THE WEBSITE

The Website is intended to provide general information about Kastle Communities, including:

▪️Adult Family Home services

▪️Residential support

▪️Personal care

▪️Daily living assistance

▪️Meal preparation

▪️Medication support

▪️Behavioral and structured support

▪️Companionship and individualized support

▪️Staff qualifications and training

▪️Employment opportunities

▪️Personal Care Worker positions

▪️General information for prospective residents and families

▪️Contact information and inquiry options

Website content is informational and does not, by itself, create a provider-client, resident, employment, or contractual relationship.

RESIDENTIAL SERVICES

Kastle Communities provides individualized residential support to adults living in its Adult Family Homes.

Information on the Website regarding services does not guarantee that a particular service, home, placement, level of care, or opening will be available to a particular individual.

Actual services and acceptance into an Adult Family Home may depend on assessments, care needs, availability, eligibility, agreements, applicable regulations, and other factors.

NO GUARANTEE OF AVAILABILITY

Information concerning Kastle Communities' services, homes, staff, programs, or opportunities may change.

Nothing on the Website guarantees:

▪️A particular home has an available opening;

▪️A particular individual will qualify for services;

▪️A particular service will be provided;

▪️A particular employee will be assigned to a resident;

▪️A particular employment position remains available;

▪️An applicant will be hired; or

▪️A particular result or outcome will occur.

Availability and eligibility must be confirmed directly with Kastle Communities.

EMPLOYMENT OPPORTUNITIES

The Website may advertise opportunities to join the Kastle Communities team, including Personal Care Worker (PCW) positions.

A PCW may assist individuals with activities such as:

▪️Personal hygiene

▪️Bathing and grooming

▪️Dressing and oral care

▪️Mobility and transfers

▪️Toileting

▪️Meal preparation

▪️Feeding assistance when appropriate

▪️Medication reminders

▪️Monitoring and reporting changes in condition

▪️Documentation

▪️Prescribed exercises under appropriate direction

▪️Light housekeeping

▪️Laundry and changing linens

▪️Companionship

▪️Appointments and errands

▪️Grocery shopping

▪️Vital-sign monitoring when required

▪️Ongoing training and professional development

The specific duties of any employee are subject to the applicable position, care plan, training, supervision, company policies, and applicable law.

EMPLOYMENT QUALIFICATIONS

The Website describes qualifications that may apply to Personal Care Worker positions, including:

▪️Being at least 18 years old

▪️High school diploma or equivalent

▪️Previous personal care experience preferred

▪️Completion of required state and company training

▪️Training involving health, safety, resident rights, first aid, and specialized care as applicable

▪️English communication skills

▪️Dependability and professionalism

▪️Commitment to confidentiality

▪️Ability to perform required caregiving duties

▪️Reliable transportation and communication

▪️Ability to work independently and as part of a care team

Additional qualifications, screening, training, documentation, or requirements may apply.

Posting a position on the Website does not guarantee employment.

EMPLOYMENT PHYSICAL REQUIREMENTS

Certain Personal Care Worker responsibilities may require employees to:

▪️Lift or carry up to 50 pounds as required

▪️Bend, reach, stoop, climb stairs, and stand for extended periods

▪️Safely assist individuals using mobility aids

▪️Operate basic household and cleaning equipment

▪️Follow detailed instructions

▪️Maintain attention to detail

▪️Wear required personal protective equipment (PPE)

Applicants and employees should review the requirements of the specific position and discuss any questions regarding job duties or requirements with Kastle Communities.

SCOPE OF PERSONAL CARE WORKER DUTIES

Personal Care Workers are expected to work within their training, authorization, applicable care plans, company policies, and applicable law.

The Website describes certain activities that Personal Care Workers may not perform, including:

▪️Skilled nursing or invasive medical procedures outside their authorized scope

▪️Medication administration unless specifically authorized and permitted

▪️Heavy-duty housekeeping outside assigned responsibilities

▪️Tasks outside the approved care plan

▪️Tasks beyond the employee's training, certification, authorization, or legal scope of practice

Nothing on the Website authorizes an employee to perform a task that is prohibited by applicable law, regulation, professional requirements, company policy, or an individual's care plan.

NO MEDICAL ADVICE

Information on the Website is provided for general informational purposes and is not medical advice.

Information concerning medication support, health monitoring, behavioral support, personal care, exercises, or other services does not constitute individualized medical diagnosis or treatment.

Individuals should consult appropriate healthcare professionals regarding medical conditions, treatment, medications, or other healthcare decisions.

NOT AN EMERGENCY SERVICE

The Website is not an emergency communication service.

Do not use the Website contact form, email, or other Website communication method to report an emergency, urgent medical condition, immediate safety concern, or other situation requiring immediate attention.

For an emergency, contact the appropriate emergency service in your area.

CONTACT FORMS

The Website may provide forms requesting:

▪️First name

▪️Last name

▪️Phone number

▪️Email address

▪️Message or inquiry

By submitting a form, you represent that the information you provide is accurate to the best of your knowledge and that you are authorized to provide information concerning another person when applicable.

Please do not submit unnecessary sensitive medical, financial, or confidential information through a general Website contact form.

Kastle Communities may use submitted information to respond to inquiries and for other purposes described in its Privacy Policy.

PRIVACY

Your use of the Website is also subject to the Kastle Communities Privacy Policy.

The Privacy Policy explains how Kastle Communities handles information collected through the Website, including information from prospective residents, families, visitors, and employment applicants.

WEBSITE CONTENT

We make reasonable efforts to provide useful and accurate Website information.

However, Kastle Communities does not guarantee that every item of Website content will always be complete, current, accurate, or free from typographical or other errors.

Information may be updated, corrected, changed, or removed without notice.

TESTIMONIALS

The Website may contain testimonials or statements from residents, families, employees, or other individuals.

Testimonials reflect the experiences or opinions of the individuals providing them.

Individual experiences differ, and testimonials are not guarantees of a particular service experience, employment experience, outcome, or level of satisfaction.

INTELLECTUAL PROPERTY

Unless otherwise stated, Website content is owned by or licensed to Kastle Communities, LLC.

This may include:

▪️Kastle Communities' name

▪️Logos

▪️Branding

▪️Text

▪️Photographs

▪️Graphics

▪️Website design

▪️Images

▪️Videos

▪️Other original materials

You may view the Website for personal, informational, and non-commercial purposes.

You may not reproduce, modify, distribute, publicly display, publish, sell, license, or commercially exploit Website content without prior written permission, except where permitted by applicable law.

ACCEPTABLE USE

You agree to use the Website only for lawful purposes.

You may not:

▪️Violate applicable laws or regulations;

▪️Attempt to obtain unauthorized access to the Website;

▪️Interfere with Website security or operation;

▪️Introduce viruses, malicious code, or harmful software;

▪️Attempt to access another person's confidential information;

▪️Submit fraudulent or intentionally misleading information;

▪️Impersonate another person or Kastle Communities;

▪️Use the Website to harass, threaten, or harm others;

▪️Scrape or systematically extract Website content in a manner that interferes with Website operation or violates applicable law; or

▪️Use the Website for an unlawful or unauthorized purpose.

THIRD-PARTY WEBSITES

The Website may contain links to third-party websites, services, or platforms.

Kastle Communities does not control those third parties and is not responsible for their content, privacy practices, security, availability, or policies.

Your use of a third-party website is subject to that website's own terms and policies.

WEBSITE AVAILABILITY

We attempt to maintain the Website and keep it available, but we do not guarantee uninterrupted access.

The Website may be unavailable because of maintenance, updates, technical issues, security events, hosting problems, network failures, or circumstances outside our reasonable control.

Kastle Communities may modify, suspend, or discontinue portions of the Website at any time.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Kastle Communities does not guarantee that the Website will always be:

▪️Accurate;

▪️Complete;

▪️Current;

▪️Uninterrupted;

▪️Error-free;

▪️Secure; or

▪️Free of viruses or other harmful components.

Nothing in these Terms excludes a warranty or legal right that cannot lawfully be excluded.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Kastle Communities, LLC and its owners, officers, employees, contractors, agents, affiliates, and service providers will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of, or inability to use, the Website.

This limitation does not apply to liability that cannot legally be excluded or limited.

INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Kastle Communities, LLC and its owners, officers, employees, agents, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from or related to:

▪️Your violation of these Terms;

▪️Your misuse of the Website;

▪️Your violation of applicable law; or

▪️Your infringement of another person's rights.

GOVERNING LAW

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute relating to the Website or these Terms will be handled in a court of appropriate jurisdiction, subject to applicable law.

CHANGES TO THESE TERMS

Kastle Communities may update these Terms from time to time.

When changes are made, the Effective Date at the top of this page will be updated.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or modified to the extent necessary, and the remaining provisions will remain in effect.

ENTIRE AGREEMENT

These Terms and the Kastle Communities Privacy Policy govern your general use of the Website.

These Terms do not replace or modify any separate resident agreement, admission agreement, care plan, employment agreement, confidentiality agreement, consent, authorization, or other agreement applicable to a particular relationship with Kastle Communities.

CONTACT US

For questions regarding these Terms or the Website, contact:

Kastle Communities, LLC

Email: [email protected]

Mailing Address:
PO Box 90256
Milwaukee, WI 53209

You may also contact us through the Contact Us section of the Website.

OUR COMMITMENT

Kastle Communities believes that quality care begins with seeing the person, not just the need.

Founded in 2015 by Tamara Y. Johnson and April L. Finley, Kastle Communities is committed to creating safe, supportive home environments where individuals can feel valued, encouraged, and empowered to live meaningful lives.

Our philosophy is simple:

Hand in hand, we build together.