Privacy Policy

Effective Date: August 1, 2026

Kastle Communities, LLC (“Kastle Communities,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use our website.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through the Kastle Communities website (the “Website”).

By accessing or using the Website, you acknowledge the practices described in this Privacy Policy.

ABOUT KASTLE COMMUNITIES

Kastle Communities, LLC was founded in 2015 by Tamara Y. Johnson and April L. Finley with a shared commitment to serving individuals with compassion, dignity, and respect.

Kastle Communities provides compassionate care and individualized support for adults living in Adult Family Homes. Our services may include personal care, daily living assistance, meal preparation, medication support, behavioral and structured support, companionship, and other services described throughout the Website.

The Website also provides information about employment opportunities, including Personal Care Worker (PCW) positions.

This Privacy Policy applies to information collected through the public Website. Additional privacy notices, agreements, policies, or legal requirements may apply to individuals who receive services from Kastle Communities or individuals who apply for employment.

INFORMATION WE COLLECT

We may collect information directly from you when you voluntarily provide it through the Website.

A. Contact and Service Inquiries

If you contact us regarding our services, residential support, Adult Family Homes, or other questions, we may collect:
▪️ First name

▪️Last name

▪️Phone number

▪️Email address

▪️Information contained in your message

▪️Information regarding the services or support you are interested in

▪️Information about a prospective resident or family member that you choose to provide

▪️Other information you voluntarily submit

B. Employment and Opportunity Inquiries

Our Website provides information about opportunities to join the Kastle Communities care team, including Personal Care Worker positions.

If you apply for or inquire about employment, we may collect information such as:

▪️Name

▪️Contact information

▪️Employment-related information

▪️Education and qualifications

▪️Previous personal care or caregiving experience

▪️Training and certifications

▪️Availability

▪️Information concerning your ability to perform applicable job responsibilities

▪️Information submitted through an employment inquiry or application

▪️Other information you voluntarily provide during the hiring process

Employment applicants should provide only information reasonably necessary for the application or hiring process.

C. Information You Provide About Other Individuals

You may choose to provide information about a family member, prospective resident, client, representative, or another person when contacting Kastle Communities.

You should only provide another person's personal information when you are authorized or otherwise permitted to do so.

D. Automatically Collected Information

When you access the Website, certain information may be collected automatically, including:

▪️IP address

▪️Browser type

▪️Device type

▪️Operating system

▪️Pages visited

▪️Date and time of Website visits

▪️Referring pages or websites

▪️Website interaction information

▪️Approximate location derived from an IP address

▪️Technical information used to operate and secure the Website

COOKIES AND SIMILAR TECHNOLOGIES

The Website may use cookies and similar technologies to help operate, secure, analyze, and improve the Website.

These technologies may allow us to:

▪️Remember certain preferences

▪️Understand Website usage

▪️Analyze traffic

▪️Improve Website performance

▪️Maintain security

▪️Detect potentially harmful or unauthorized activity

Third-party services used by the Website may also use cookies or similar technologies.

You can control certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

Where required by applicable law, appropriate notices or choices may be provided for certain non-essential technologies.

HOW WE USE PERSONAL INFORMATION

We may use information collected through the Website to:

▪️Respond to questions and inquiries

▪️Communicate with prospective residents and their families

▪️Provide information about our Adult Family Homes and services

▪️Respond to employment inquiries

▪️Evaluate employment applications and opportunities

▪️Communicate with applicants regarding employment

▪️Maintain applicant and business records

▪️Improve our Website and services

▪️Maintain Website security

▪️Prevent fraud, abuse, or unauthorized activity

▪️Comply with applicable laws and regulations

▪️Respond to lawful governmental or legal requests

▪️Protect the safety, rights, and property of Kastle Communities and others

▪️Carry out other purposes disclosed at the time information is collected or otherwise permitted by law

INFORMATION CONCERNING RESIDENTS AND CARE

Kastle Communities recognizes that information relating to an individual's health, disability, medications, care needs, behaviors, living situation, or personal circumstances can be highly sensitive.

The public Website is not intended to function as a secure electronic medical record, resident record system, or secure method for transmitting confidential health information.

Please do not submit unnecessary medical or other highly sensitive information through a general Website contact form.

If Kastle Communities collects information concerning a current or prospective resident as part of a service, admission, assessment, care, or related process, that information may be subject to additional privacy protections, agreements, consents, policies, and applicable laws.

This Website Privacy Policy does not replace any separate privacy notice or legal requirements applicable to resident records or health information.

EMPLOYMENT APPLICANT INFORMATION

Information submitted by employment applicants may be used to evaluate qualifications and suitability for employment opportunities with Kastle Communities.

For example, the Website describes Personal Care Worker qualifications and responsibilities, including requirements relating to age, education, training, communication, reliability, transportation, physical capabilities, confidentiality, and caregiving responsibilities.

Applicant information may be used to:

▪️Review qualifications

▪️Contact applicants

▪️Schedule interviews or other hiring-related communications

▪️Verify information or qualifications when appropriate

▪️Evaluate candidates

▪️Conduct legally permitted employment screening

▪️Maintain employment records

▪️Meet legal and regulatory obligations

▪️Protect the safety and interests of residents, employees, applicants, and Kastle Communities

Employment information may be retained as reasonably necessary for legitimate business, legal, regulatory, and employment purposes.

SENSITIVE INFORMATION

Because Kastle Communities provides residential and personal care services, individuals may voluntarily provide sensitive information through communications with us.

Sensitive information may include information relating to:

▪️Health or medical needs

▪️Disabilities

▪️Medications

▪️Care requirements

▪️Behavioral support needs

▪️Employment qualifications

▪️Background or screening information

▪️Other information that may be considered sensitive under applicable law

We encourage visitors to provide only information necessary for the purpose of their inquiry.

HOW WE SHARE INFORMATION

Kastle Communities does not sell your personal information simply because you visit our Website.

We may disclose personal information when reasonably necessary to conduct our business or when permitted or required by law.

This may include disclosure to:

▪️Website hosting and technology providers

▪️Communication and email service providers

▪️Security and fraud-prevention providers

▪️Analytics or Website service providers

▪️Professional advisers

▪️Insurance providers or advisers where appropriate

▪️Government agencies or regulatory authorities

▪️Law enforcement when legally required

▪️Courts or other parties pursuant to valid legal process

▪️Parties involved in a business transaction such as a merger, acquisition, reorganization, financing, or sale of assets

▪️Other parties when you direct us to share information or provide consent

We seek to use reasonable safeguards when third parties process information on our behalf.

THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or services.

Kastle Communities does not control third-party websites and is not responsible for their privacy practices, security, content, or policies.

When you leave the Kastle Communities Website, the privacy policy and terms of the third-party website may apply.

We encourage you to review the privacy practices of third-party websites before submitting personal information.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, website, electronic communication, or storage system can be guaranteed to be completely secure.

You should exercise appropriate caution when submitting personal information online.

DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

▪️Respond to inquiries

▪️Provide or evaluate services

▪️Process employment applications

▪️Maintain business and employment records

▪️Meet legal or regulatory obligations

▪️Resolve disputes

▪️Enforce agreements

▪️Protect our rights and interests

▪️Maintain security

▪️Fulfill the purpose for which the information was collected

Retention periods may vary depending on the type and sensitivity of information and the circumstances in which it was collected.

YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights concerning your personal information.

Depending on the circumstances, these rights may include the ability to:

▪️Request access to certain personal information

▪️Request correction of inaccurate information

▪️Request deletion of certain information

▪️Ask how information is collected or used

▪️Exercise applicable rights concerning certain sensitive information

▪️Opt out of certain processing where legally applicable

These rights may be subject to legal exceptions and limitations.

To make a privacy request, contact Kastle Communities using the contact information provided below. We may need to verify your identity before processing certain requests.

COMMUNICATIONS

If you provide your phone number or email address, Kastle Communities may use that information to respond to your inquiry, communicate regarding services, respond to an employment inquiry, or address another matter related to your communication.

We may retain communications as reasonably necessary for business, legal, employment, service, or administrative purposes.

CHILDREN'S PRIVACY

The Website is not specifically directed toward children under 13.

We do not knowingly request personal information from children under 13 through the public Website.

If you believe a child has provided personal information through the Website, please contact us so we can review the situation and take appropriate action.

TESTIMONIALS AND WEBSITE CONTENT

The Website may contain statements or testimonials from residents, families, employees, or other individuals.

These statements represent the experiences or opinions of the individuals providing them. Individual experiences may vary, and testimonials should not be interpreted as a guarantee of a particular result or experience.

CHANGES TO THIS PRIVACY POLICY

Kastle Communities may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

CONTACT US

For privacy questions or privacy-related requests, contact:

Kastle Communities, LLC

Email: [email protected]

Mailing Address:
PO Box 90256
Milwaukee, WI 53209

You may also use the Contact Us section of the Website.

IMPORTANT NOTICE

This Privacy Policy describes the general privacy practices applicable to the Kastle Communities Website.

It does not replace any separate resident agreement, admission agreement, care plan, employment agreement, authorization, consent, confidentiality agreement, or other legal document that may apply to a particular person or relationship.

If a particular federal or Wisconsin law provides privacy rights or protections that are greater than those described in this Privacy Policy, those legal requirements will apply to the extent required by law.